Frequently Asked Questions

How do I create my SpinFox account?

Easy! Just hit the "Sign Up" button and fill in your details. You'll get a verification email – click that link and boom, you're good to go!

What to do if I have forgotten my password?

No worries! Go to "Sign In" and click "Forgot Password." We'll email you a recovery link so you can reset it. Still stuck? Just reach out to [email protected] and we'll sort you out straight away.

Can I add another currency to my account?

Yep, super simple! Head to your 'Account Settings,' pick 'Add Currency,' and choose whatever works for you from the list.

Can I create multiple SpinFox accounts?

Nope, just one per person – that's the rule. Keeps things fair for everyone!

Is my personal data safe at SpinFox?

Totally safe! We take your privacy seriously and encrypt everything with top-notch security tech. Your info's locked down tight.

Are the games fair?

Absolutely. We only work with certified gaming providers, and every game is tested and verified with proper Random Number Generation – so you know it's legit.

How do I upload my documents? Where can I check their status?

Go to your profile, find the 'Documents' tab, and upload away! We accept: pdf, gif, jpeg, jpg, bmp, png, tif (up to 2MB each). Once you've uploaded them, just check back in that same tab to see how they're getting on.

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